VoIP Tech Chat

Patrick and Fred Chat… sometimes about VoIP

Archive for November, 2009

How to annoy customers and irritate users

one comment

Free has a price, and it’s usually subjecting ourselves to marketing based on the magic numbers games.

Here at VoipTechChat(.com!) we don’t (as of this writing, but things change…) have any paid advertising on the site, and have abandoned AdWords, since it’s giving away real estate and not getting a lot of value. While we are open to targeted advertising (if you have a phone to sell, we are available to pitch it!), we appreciate that generic revolving text ads aren’t super valuable to anyone.

Today I started noticing the heavy addition of leading ads in my YouTube videos and I realized a critical feature all ads should share, and very few do: Read the rest of this entry »

Written by patrick

November 24th, 2009 at 1:29 am

Posted in VoIP

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Just Say “NO” To Used CAT 5 Cables.

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When my little girl went from being a benign, unmoving lump of sleeping, drooling baby to a terroristic unplugging, biting, chewing, eating, swallowing, gagging, breaking, pulling, tugging beast of a toddler, my home decor changed. When we moved into our excessive 4 bed / 2.5 bath home in 2007, we had dreams. We had a guest room, and a Disney room, and my home office taking up about 25% of the under A/C space. When the beast began terrorizing our home, we retreated into a fallback position and isolated her to the safest room in the house, my former office. I was relegated to Read the rest of this entry »

Written by patrick

November 22nd, 2009 at 6:11 pm

Fax for Asterisk

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Looking to integrate faxing into your Asterisk PBX?

Team Forrest describes how to install, configure, and then email your fax as a pdf. Check out the post at Team Forrest.

Written by Fred

November 17th, 2009 at 7:22 am

Posted in VoIP

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New Scam, Back Again

5 comments

VoIP is Fun

Be careful out there

A older scam gains popularity — or at least that’s what recent reports indicate. Targeting American cellphones, the goal of the scam is to have you make an international call and rack up your phone bill. Here’s how it works:

  1. Your phone rings and becomes a missed call within 2 rings
  2. You call back the number, assuming it’s in the US
  3. Your phone bill imitates Cheech and Chong (aka becomes very high)

The recommendation is that you only call back numbers you either recognize or can identify by area code.

Here’s the FCC release: Read the rest of this entry »

Written by Fred

November 16th, 2009 at 7:24 pm

Posted in tech

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What we lack in commitment, we makeup for in loyalty.

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Good things come to those who wait…to cancel. On the heels of the “announcement” that Verizon Wireless will be doubling their early termination fees, I found myself considering how commerce and service has changed. As I have mentioned in our previous chats, I pay some $400+ a month for my extended family and I to have Verizon Wireless. Every month I give Verizon about $400, and on top of that, have spent over $2,000 on phones and another $500 on applications, ring tones, and content (that’s phone specific — if I buy a new phone, I get to buy new applications, ring tones, and content).

Businesses routinely (and almost exclusively) employ “short-timers” for their front line contacts — people that work at most six to twelve months answering phones, then move to another company. Customer service itself seems to follow the same pattern of always looking six to twelve months ahead, and making all judgements on a short-term basis. Have you been a great customer for 10 years? Who cares. What have you paid us lately? Read the rest of this entry »

Written by patrick

November 4th, 2009 at 11:52 pm

SMS Tax? VoIP Tax? PBX Tax? Really?

5 comments

Recently, Andy Abramson posted an article discussing a proposed tax on SMS texting. Taxes always get my attention and this article really got me thinking.

First, allow me to quote the US Constitution:

Amendment 1 – Freedom of Religion, Press, Expression

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

Before I continue, can you imagine a law or amendment today that could be written in only 45 words? I digress… Read the rest of this entry »

Written by Fred

November 3rd, 2009 at 3:29 pm

Posted in VoIP

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