Microsoft Response Point is the Microsoft version of VoIP. Do you sense a bit of sarcasm? Honestly, we don’t know. We will not use this post to feed the Microsoft vs. Linux debate. Instead we will use a “historical perspective” to explain our position and then move on…
Start Historical Perspective
The vast majority of VoIP solutions are built on top of a linux operating system. This translates to the stereotype of a rather large, geeky individual (have you seen the photo of Patrick and Fred?), installing the VoIP system, configuring phones, drinking caffeine, cursing at users, reconfiguring phones, talking about comic books, drinking more caffeine, and then working more on the VoIP system. When finished, the end result is generally a very stable and well run system. A system that works so well, that people are willing to listen to Fred and Patrick (uh… we mean our geeky friend) talk about comic books; simply because the phone system (and network) run so well.
Enter Microsoft. Microsoft tries (and sometimes succeeds) in making products that a non-geek can implement. Through graphical user interfaces (GUIs), they allow the Microsoft user to point, click, and essentially “program” their needs into the Microsoft solution. For small businesses, without a geek on hand (or time on hand), the Microsoft solution can sometimes handle all of their needs and provide an excellent solution.
Yes… geeks are divided. Some geeks hate Microsoft as if Microsoft were the Space 1999 to their Star Trek. Other geeks, have evolved into more tolerant creatures; agreeing to disagree and live together with nice TCP/IP connected handshake. Sure, if you have a custom situation and wish to code a phone system to work specifically as you wish, you’re going to want to talk to some geeks. If you’re a small business, with let’s say 50 or less phones, and want a phone system for your office, Microsoft Response Point may be very helpful and also save you some money.
End Historical Perspective
Recently, VoIP Supply announced they will be offering the complete line of Microsoft Response Point small business VoIP phone systems from Aastra, D-Link, and Quanta. VoIP Supply even has a nice page for it on their website: http://www.voipsupply.com/phone-systems/response-point.
If you know an office looking for a simple, easy-to-use small business phone system, have them talk with the folks at VoIP Supply and see if the Microsoft Response Point system is a good fit.
As for us? We’re ready to talk about The Avengers movie coming out in less than 2 years.
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