Hotels provide nightmarish dreams for any phone engineer and many business were built solely to provide solutions to the hospitality industry. (The word hospitality almost never makes us think of a visit to a hotel, but that’s another story). Thing5 entered the business in 2004 to provide inbound, outbound, voicemail, IVR menus, and more to the hotel industry.

Well… yesterday Verizon Business announced that Thing5 will leverage the Verizon’s VoIP and hosting services to bring VoIP service to about 1,300 hotels having more than 275,000 telephones. Hotel phone service without VoIP — now there’s a true nightmare. Could you imagine changing an extension for thousands of phones without VoIP?