Google 86′s Google 411

G-g-g-g-g-google.

G-g-g-g-g-g-google.

I love my Droid. That being said… my love for Google wanes like a loveless marriage from a white, suburban utopia. I’m comfortable with Google, but the love affair is over. Both of us want different things from our relationship.

I want Google to be a kinder, gentler corporation. The one that doesn’t scream M-M-M-Max Headroom and make me think that the next leader of Google, Inc. may indeed be named Darth Vader.

One of the products that I loved from Google was GooG411. Using it was simple. Continue reading

I’ll have clear skies, personal conversation, and hold the technology, please.

"Put down the phone. Slowly walk away. Say hi to the person next to you. Yes, that's a human. Yes, they are real."

Too much technology consumes our daily lives.

Ironic topic for a blog post? Probably. Blasphemous for a guy whose entire livelihood depends on the fact that internet connections barely even dreamable ten years ago are available at his house? Sure. True? Absolutely.

Last week I took four plane rides (thanks Usairways* for $27 first class upgrades) and spent four days on a cruise. In the airport, my disappointment towards Continue reading

Michael Graves Discusses PBXact

I’ve said before that I’m a big (not a fat reference) fan of Michael Graves’ blog. Continuing his promotion of the wicked cool and useful†, Mr. Graves recently wrote about Schmooze Communications’ PBXact system.

It’s a GREAT read and I leave you with this: Magic Button. (read the article)

Related links:

†Yes… Wicked cool and useful. If it doesn’t meet the criteria for both, it doesn’t make his blog.

Truth in Caller ID Act Passes House

Last year, the Senate passed the Truth in Caller ID Act of 2009 (S. 30 passed unanimously) and this year, the House moved forward on their own version. Of course, moving at the speed of government, the House passed the Truth in Caller ID Act of 2010.

Truth in Caller ID Act of 2009 – Amends the Communications Act of 1934 to make it unlawful for any person in the United States, in connection with any telecommunication service or VOIP (voice over Internet protocol) service, to cause any caller identification service to transmit misleading or inaccurate caller identification information (“spoofing”) with the intent to defraud or cause harm. Prohibits construing these provisions to prevent blocking caller identification or to authorize or prohibit law enforcement or U.S. intelligence agency activities.

Continue reading

Comcast Outage and Phone Service Complaints

Comcast Outage?

We’ve been hearing complaints of Comcast service issues in both Nashville and Atlanta. Although the company’s network status page shows everything to be ok, reports from users indicate a severe problem affecting home, business, and voice service.

Frank Eliason posted through his @ComcastCares twitter feed the following message at 10:30am EST:

We are aware of internet and phone trouble in and around Nashville. Engineers are on it. more info soon

At this time there is no information from Comcast regarding the nature of the problem, the impacted services, or the expected resolution. As of 12:30pm the Comcast Network Health page still states “No Known Issues.” On the other hand, Comcast users report otherwise: Continue reading

‘Tis the Season to be Scammin’

This year marks the second decennial census since widespread use of the internet began in the 1990′s. The bulk of census activity takes place during the time when people are traditionally preparing taxes and vying for an infusion of cash  from their tax return.  The evil peoples of the interwebs will be out in force to take advantage of  the under-informed.

Keep these simple rules in mind:
Continue reading

Just Say “NO” To Used CAT 5 Cables.

When my little girl went from being a benign, unmoving lump of sleeping, drooling baby to a terroristic unplugging, biting, chewing, eating, swallowing, gagging, breaking, pulling, tugging beast of a toddler, my home decor changed. When we moved into our excessive 4 bed / 2.5 bath home in 2007, we had dreams. We had a guest room, and a Disney room, and my home office taking up about 25% of the under A/C space. When the beast began terrorizing our home, we retreated into a fallback position and isolated her to the safest room in the house, my former office. I was relegated to Continue reading

Cellular Service in the Movies

Dan York wrote a fantastic post today over at Disruptive Technology…

Humorous video – in how many movies is the “No Signal” theme over-used?

Its Friday, so here’s a bit of humor… I admit that I had not really paid attention to how incredibly over-used the “my cellphone has no signal” theme has been in recent movies until I saw this video. Keep watching, though, because after the “no signal” theme, it does go into other amusingly over-used themes like dropping mobile phones in water, ripping them apart, burning them, etc…

Kudos to someone named Rich Juzwiak for apparently editing together pieces of 66 movies!

Posted from: http://www.disruptivetelephony.com/2009/09/humorous-video—in-how-many-movies-is-the-no-signal-theme-over-used.html

Asterisk 101 Uses: Telemarketer Torture

Note: You can play or download the MP3 audio of the “Telemarketer Torture” calls towards the end of the article.


When I first started working with VoIP, I began to hate telephony, and any and all things telephone related. This bothered me on many levels. You see, as a kid, I loved telephones. Growing up in the “big city,” pay phones seemed to be on every corner. Family stories talk about walking several blocks extra, just to avoid me seeing and wanting to play with a phone. But, as usual, I digress…

When I worked with an unnamed switch (let’s just say it rhymed with Broadmoft), I hated working with VoIP. I knew there had to be a better way and started playing with Asterisk. Soon, my memories of playing with phones started coming back and my love rekindled. Now, I look forward to working with phone systems, only because I truly feel that the use of a phone can only be limited by your imagination. And with companies like Twilio, Adhearsion, and Digium, the community of telephone developers seems only to grow.

With that long winded introduction, let’s discuss today’s topic — telemarketer torture. Continue reading