VoIP Tech Chat

When my little girl went from being a benign, unmoving lump of sleeping, drooling baby to a terroristic unplugging, biting, chewing, eating, swallowing, gagging, breaking, pulling, tugging beast of a toddler, my home decor changed. When we moved into our excessive 4 bed / 2.5 bath home in 2007, we had dreams. We had a guest room, and a Disney room, and my home office taking up about 25% of the under A/C space. When the beast began terrorizing our home, we retreated into a fallback position and isolated her to the safest room in the house, my former office. I was relegated to Read the rest of this entry »

Dan York wrote a fantastic post today over at Disruptive Technology…

Humorous video – in how many movies is the “No Signal” theme over-used?

Its Friday, so here’s a bit of humor… I admit that I had not really paid attention to how incredibly over-used the “my cellphone has no signal” theme has been in recent movies until I saw this video. Keep watching, though, because after the “no signal” theme, it does go into other amusingly over-used themes like dropping mobile phones in water, ripping them apart, burning them, etc…

Kudos to someone named Rich Juzwiak for apparently editing together pieces of 66 movies!

Posted from: http://www.disruptivetelephony.com/2009/09/humorous-video—in-how-many-movies-is-the-no-signal-theme-over-used.html

Note: You can play or download the MP3 audio of the “Telemarketer Torture” calls towards the end of the article.

When I first started working with VoIP, I began to hate telephony, and any and all things telephone related. This bothered me on many levels. You see, as a kid, I loved telephones. Growing up in the “big city,” pay phones seemed to be on every corner. Family stories talk about walking several blocks extra, just to avoid me seeing and wanting to play with a phone. But, as usual, I digress…

When I worked with an unnamed switch (let’s just say it rhymed with Broadmoft), I hated working with VoIP. I knew there had to be a better way and started playing with Asterisk. Soon, my memories of playing with phones started coming back and my love rekindled. Now, I look forward to working with phone systems, only because I truly feel that the use of a phone can only be limited by your imagination. And with companies like Twilio, Adhearsion, and Digium, the community of telephone developers seems only to grow.

With that long winded introduction, let’s discuss today’s topic — telemarketer torture. Read the rest of this entry »

Residential VoIP - No Operators

Some say the media sensationalizes our economic woes for their personal gain. Others say the media accurately portrays the extreme financial burdens we find ourselves facing. And some people say, “Hey. I don’t care about anything, I always have and always will try to save money.” With today’s world becoming increasingly digital, VoIP (digital telephone) seems like a naturally good idea.

Clearly, we at VoIP Tech Chat advocate VoIP. We love it. We love it so much, we made a website called VoIP Tech Chat. And we actually now and then have chats and write articles on VoIP (ok, that last part was a little sarcastically since both Patrick and Fred seem to have been too busy to actually talk or write lately… but anyway…).
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Cory Andrews posted a great “tech tip” on the VoIP Insider blog detailing how to convert a Cisco SCCP phone to SIP.

Whether you’re a Cisco fan that finally realizes Asterisk can provide better PBX services (at a lower cost) or just someone who happens to have a bunch of Cisco Skinny VoIP telephones laying around, converting the firmware to SIP can make the Cisco phone compatible with many VoIP systems.

But, don’t take my word for it… go to the VoIP Insider and read Cory’s tech tip. Give it a shot and tell us what you think.

John Todd (with Digium) sent a great email on SIP Security. Although written towards the Asterisk audience, this email provides a very good guideline towards increasing your VoIP SIP Security. It’s a must read and reprinted here for your easy viewing.

In case any of you were wondering why there has been a fairly notable upswing in the attacks happening on SIP endpoints, the answer is “script kiddies.”  In the last few months, a number of new tools have made it easy for knuckle-draggers to attack and defraud SIP endpoints, Asterisk-based systems included.  There are easily-available tools that scan networks looking for SIP hosts, and then scan hosts looking for valid extensions, and then scan valid extensions looking for passwords.  You can take steps, NOW, to eliminate many of these problems.  I think the community is interested in coming up with an integrated Asterisk-based solution that is much wider in scope for dynamic protection (community-shared blacklists is the current thinking) but that doesn’t mean you should wait for some new tool to defend your systems.  You can IMMEDIATELY take fairly common-sense measures to protect your Asterisk server from the bulk of the scans and attacks that are on the increase. The methods and tools for protection already exists – just apply them, and you’ll be able to sleep more soundly at night.

Seven Easy Steps to Better SIP Security on Asterisk: Read the rest of this entry »

Note: There’s an intro, the DDA response, and Fred’s response in this article. Jump to the end to read Fred’s response.

A few months back, we posted a nice little article on using Asterisk to get Parking Space Availability from Ann Arbor garages. The response from the VoIP community was fantastic! We received great comments and feedback from people like Jason Goecke, Dug Song, Dave Michels, Evan Cooke, and more! People not only responded, they even showed different ways of providing access to this information. And everyone shared their work in an open forum — truly a great example of open source coding inspiring innovation (albeit with Parking Spaces).

Even better was the local response in Ann Arbor. Edward Vielmetti and Fred Posner were interviewed in the local papers, appeared on a radio show, and even rode the teeter totter. Everyone loved the idea of being able to check on parking space availability… everyone except for the DDA (insert scary music).

The DDA (Ann Arbor Downtown Development Authority), funded by tax dollars,  “provides a diversity of transportation and parking options to meet downtown’s [Ann Arbor’s] ever-changing needs.” The DDA does not like us making information of parking spaces available to the public via phone. Instead, the DDA wants to control this information. Seriously, they want to control parking space availability information.

Tyler Erickson helped Edward Vielmetti and Fred make this project even more fascinating by tracking parking space availability over time. The plan was to provide predictability of availability. For example, “We’re sorry, the lot at 4th and Washington is currently filled, we predict the parking lot will be available in 7 minutes. Press 1 to be notified…”

Wouldn’t that be neat? We thought so… The DDA’s response was to block Tyler’s access. Of course, since it was using Google Apps, it blocked Google, but that’s another story. We inquired as to why this blockage occurred and… well enter Susan Pollay. Susan Pollay is Executive Director of the DDA. She told us (and remember, this is a tax funded organization): Read the rest of this entry »

Digium’s John Todd announced an amazing little contest — The Asterisk S-Prize. Asterisk, the open source VoIP telephony software from Digium, finds itself in small / medium businesses routinely. But more and more, large businesses and enterprises are switching to Asterisk to fulfill their telecommunication needs. With this in mind, Digium announces the S-Prize — geared at designing a single system capable of processing 10,000 call legs.

Here’s the information, directly from the source: Read the rest of this entry »

What you VoIPing 'bout Willis?

Yes, you guessed it correctly. In today’s article, Diff’rent Strokes will be used as a metaphor for VoIP. Why? The correct question is “Why Not?” And the answer… well that’s simple — Diff’rent Strokes is the perfect metaphor. Take for example these classic lines from the show’s theme song:

Now, the world don’t move to the beat of just one drum,
What might be right for you, may not be right for some.

Classic. Pausing for Trivia… do you know which 80’s sitcom star wrote these lyrics? If you said Growing Pains actor and Canadian sensation Alan Thicke, you’d be right… but, as usual, we digress.

Those working within VoIP, and contrary to many medical reports there are people still working in the industry, have many flavors and styles of VoIP products to choose from. Although opinions vary, there really is no “right” or “wrong” product line. Selecting your VoIP implementation is an individual choice that is determined simply by what works best for you. Read the rest of this entry »

Note: For information on Ann Arbor DDA blocking this application, click here.

VoIP is Fun

Patrick and Fred eat, breathe, and live telecommunication. So, when the chance to make fun little phone applications come around, we like to jump on it. Recently, while discussing parking issues with Ann Arbor’s Edward Vielmetti, and idea came to mind. Mr. Vielmetti is active within the Ann Arbor community and among the many hats he wears, one seeks to provide access to accurate information concerning downtown transportation and parking (wow that was a mouthful). While discussing the lack of accurate bus information in Ann Arbor, the conversation took a tangent (yes, how odd that conversations with Fred or Patrick take tangents) on the area of parking.

The parking garages in Ann Arbor provide nice signs in front displaying in brightly lit numbers, the amount of available spaces remaining. Ann Arbor also posts this information on the web at the A2DDA website. An idea came to mind that basically, you can tell the available spots either from the website or right when you reach the garage — but what if you wanted to know while driving to the garage?

So, with that long introduction, we present “using asterisk, cepstral, and perl to get parking and weather updates.” Ok, for the non-techs, don’t panic! We’ll talk about the techie stuff in a little bit. The bottom line is using Asterisk, Cepstral, and Perl, you can check the internet for the spaces available and let the caller know — all in real time. For a working example, call +1 (212) 937-7844 and press 6 +1 (734) 272-0909 (this is not a toll-free number).

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