VoicePulse Announces Regulatory Fee

VoicePulse, a VoIP Service Provider, announced today the addition of a new “regulatory” fee for it’s customers. In an email sent to account holders, VoicePulse advised that effective on the next billing cycle (in one example this was effective in less than 48 hours), users will be charged an additional fee to offset compliance and regulation costs assessed to the provider. This is the second new fee announced by the carrier this week.

As  of this posting (3/10/2010), the provider has not posted these announcements on their website’s press releases, press, or newsletters page. And, although the email indicates the terms of service had been updated, the public version did not include the “regulatory fee” as of this posting.

The announcement follows: Continue reading

VoicePulse Minimum Usage Requirement

VoicePulse announced today in an email that Business and Wholesale accounts will be required to meet a minimum usage of $10/month. They also advised that their Terms of Service had been updated to reflect the change. The company targeting users utilizing the service as a backup provider encouraged account holders to contact a representative to discuss becoming the “Primary” provider.

The email follows: Continue reading