Ok… They didn’t say “we hate you” but they diit add a new crazy, stupid “convenience fee” to online payments. So even though they did say it… Actions speak louder than words.

There are 7 ways to avoid paying this fee… Including mailing them a check via US Mail. So either we are to believe that the process of receiving mail, opening mail, finding check, depositing check, applying said check to correct account, etc is somehow less expensive or Verizon hates you.

Being a former customer, I choose to believe that latter.  Read more from ABC News.