Jun 14 2008
Packet 8 barks loud with Voip Trunking
No, we’re not talking about another take on the Black Eyed Peas song (Alanis Morissette’s is our favorite). Instead, we’re talking about a new business service from Packet 8.
Voip Trunking provides a method of connecting POTS equipment or conventional telephone equipment with a Voice over Internet (VoIP) network. Vonage, Voip.com, and Packet8 already ship out phones and adapters (or ATAs) for their residential services. These ATAs are essentially VoIP Trunks.
Many companies already offer Business VoIP service to “any” device. For example, both Voip.com and VoicePulse (along with many other providers) offer a BYOD (bring your own device) business service; allowing a user to connect their current equipment to the provider’s network (Voip.com also provides BYOD residential service). Packet 8 however seems to truly embrace the non-voip office.
Most other providers require some knowledge or existing experience with integration. BYOD plans basically are geared towards a user who knows what they want and can either integrate the service themselves or hire a consultant for assistance. Here’s where Packet 8’s offering differs. VoIP-News reports that Packet 8 will be including installation of the Trunking service to the customer’s system. Of course, this is not free. With installation costs of $1,500.00 (including the internet voip trunk gateway), it may be cheaper to get a consultant to integrate a different provider.
However, for Packet 8 to sell the installation, device, and connectivity as one package — well, that’s a really good idea for a non-tech savvy office.
[...] launch of Packet 8’s business trunking service helped the company gain more than 1,000 new business customers (they now have approximately 12,000 [...]